Running alongside the main exhibition, there will be an informal, but informative, seminar programme – Uptime Live.
Both exhibitions, Technology Live and Uptime Live, are free to attend, however, there is a nominal fee of £49.99 to attend the full day of seminar sessions. If you would like to book your place, please click here.
9:00 - 9:45
Speaker: Bradley Munday (Uptime), CEO
Uptime CEO Bradley Munday will kick off UptimeLive with a candid introduction to the event and share his insights on the latest industry developments. He will discuss the key challenges that keep MSPs awake at night and highlight how each session is designed to address these issues. Bradley's opening will set the stage for an engaging and informative event, focused on providing real value to MSPs.
9:45 - 10:30
Speakers: Bradley Munday and Jason Kemsley
A new breed of MSP is here and they have the ability to scale quicker than ever before. Quite often these new breeds are picking up market share rapidly, based on our stats they grow 4x quicker than a traditional MSP. What are they doing and how are they doing it? We will dive into the detail live with the audience whilst also facilitating questions so viewers can extract as much value as possible.
10:30 - 11:05
11:05 - 11:35
Speaker: John Whitty (Air IT), Chairman
Join us for a comprehensive overview of mergers and acquisitions (M&A) in the MSP sector. This session will explore the current M&A landscape, including market trends, key drivers, and the impact on MSP businesses. Learn about the opportunities and challenges MSPs face during M&A processes, and gain insights into successful strategies for navigating acquisitions. Industry experts will share real-world examples and practical advice to help you make informed decisions and maximize value in the evolving M&A environment.
11:05 - 11:35
Speaker: Greg Jones (Kaseya), VP of Business Development EMEA
Get ready for an engaging session on Compliance as a Service (CaaS)! Discover how MSPs can turn compliance into a strategic advantage and dive into the latest compliance trends. We’ll share exciting success stories and explore tools that make compliance a breeze, demonstrating how to keep your clients happy and risk-free while boosting your business. Packed with practical tips and lively discussion, this is a must-attend for any MSP looking to up their compliance game!
11:40 - 12:15
Speaker: Jason Green (EOS Worldwide)
This dynamic session will explore essential frameworks that will streamline your operations, drive growth, and enhance client satisfaction. Learn from industry leaders about the best practices and innovative strategies to structure your business for success. Whether you're looking to optimize processes, boost efficiency, or scale your services, this session is packed with actionable insights and practical tools.
11:40 - 12:10
Speaker: Arvind Parthiban (SuperOps), CEO
Explore the future of managed service providers. This discussion will focus on the evolving role of MSPs, highlighting innovative approaches and strategies for staying competitive in a rapidly changing market. We’ll discuss how to leverage new technologies, adapt to emerging trends, and meet the increasing demands of modern clients. Gain insights from industry leaders who are redefining what it means to be an MSP.
12:15 - 12:30
Speaker: Jim Captainino (Innova UK)
Discover how a real-world customer successfully leveraged Uptime to outsource their MSP functions in this compelling case study session. We'll delve into the challenges they faced, the solutions provided by Uptime, and the significant improvements in efficiency and service delivery they experienced. This session offers practical insights and inspiration for MSPs looking to enhance their own outsourcing strategies.
12:10 - 12:40
Speaker: Kyle Torres, Sophos
Join Sophos as we discuss an overview with an aim to untangle the latest conversations driving cybersecurity services. Compliance, Cyberinsurance, and Generative AI all have end users asking questions. In this session we take a look at how each of these fit into the conversation around selling Cybersecurity Services.
12:30 - 13:30
13:35 - 14:05
Speaker: Perry Ashby (Urban Network)
Join us as we bring on stage 3 of the leading names in the UK MSP space, to hear about how they are continuing to grow whilst maintaining healthy margins and unit prices. Hear the secrets behind the growth and the things you should focus on for the next stage of your business.
13:35 - 14:05
Speaker: Sam Callaghan - ConnectWise
Join us for an insightful fireside chat with a renowned industry influencer as we delve into the current threats and opportunities facing MSPs. This discussion will cover emerging challenges such as cybersecurity risks, market competition, and evolving client demands. We'll also explore new avenues for growth, including advanced service offerings, technological innovations, and strategic partnerships. Gain a valuable perspective and actionable advice from an industry thought leader to help navigate and thrive in today's dynamic MSP landscape.
14:10 - 14:40
Speaker: Paul Green, MSP Marketing Edge
Most MSPs have very haphazard marketing. A bit of LinkedIn here, a one off campaign there. But if you want to make it easy to grow your MSP, you need a marketing system.
In this new presentation for Uptime Live, the world's go to MSP marketing expert Paul Green will tell you about the 4 big marketing problems that stop you from winning new clients, and an easy 3 step system to overcome them
14:10 - 14:40
Join us for an insightful fireside chat with a renowned industry influencer as we delve into the current threats and opportunities facing MSPs. This discussion will cover emerging challenges such as cybersecurity risks, market competition, and evolving client demands. We'll also explore new avenues for growth, including advanced service offerings, technological innovations, and strategic partnerships. Gain a valuable perspective and actionable advice from an industry thought leader to help navigate and thrive in today's dynamic MSP landscape.
14:40 - 14:55
Speaker: Sponsors
We tasked our sponsors with one job. Given 2 minutes and your knowledge of MSPs and the industry, please share the most useful and informative thing you have in only 2 minutes which doesn't include a sales pitch.
15 minutes of action packaged value, get the notepad ready.
15:00 - 15:45
15:45 - 16:45
We are thrilled to be joined by Levi Roots to take us on an inspirational journey to end our day together. From a Musician to Morrisons, Levi went on a journey of true entrepreneurship as he embarked on his business venture with Reggae Reggae Sauce. An appearance on Dragons Den quickly followed and with a TV appearance that was seen around the world, the rest was history.
Join us for a keynote that promises to be inspiring and insightful – an experience worth attending on its own!
16:45 - 17:00
17:00 - 21:00
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